Terms and Conditions
Effective 1 August 2026.
These terms apply when you book with us, visit us, or buy anything from us. Booking with us means you accept them.
1. Who we are
Hank's is operated by Whitefish Axe Throwing LLC, a limited liability company registered in Montana.
- Address: 6078 US Highway 93 South, Whitefish, MT 59937, USA
- Phone: (406) 730-2556
- Message us through the contact form on our website
2. Booking and payment
- A booking is confirmed when you receive a confirmation email from us.
- All prices are in US Dollars. See the Pricing page.
- The bookable unit is a private bay for up to 8 people. A standard bay books online with a flat $25 deposit per bay; the balance is paid at the venue. Party deposits are $200 for 20 people and $300 for 30 people.
- A 3% Whitefish tax applies to everything, added at checkout.
- Card payments are processed by Stripe. We never see or store your full card number.
- Parties, full-location buyouts, and groups larger than one bay book by phone.
- The price you were charged at booking is the price you pay.
3. Safety
Axe throwing involves real axes and a real risk of injury.
- Everyone who throws signs our waiver before throwing, and so does every spectator. Everyone signs in person; you can also sign online in advance to save time at the door.
- Minimum age 8 to be in the building. Under-18s must be accompanied by an adult, at no more than 3 under-18s per adult, and a parent or legal guardian signs the waiver for anyone under 18.
- Closed-toe shoes required. No high heels.
- You may not bring your own axe. Only axes supplied by Hank's may be thrown.
- Stay behind the throwing line and in your own lane.
- Follow staff instructions at all times. We can end your session without a refund for unsafe or abusive behavior.
- Please bring photo ID.
4. Alcohol and food
- You may bring your own beer or wine. No hard liquor. No drugs.
- Everyone drinking must be 21 or over.
- No minors in any lane or bay where alcohol is present.
- Anyone showing signs of intoxication will be asked to leave, with no refund.
- You are welcome to bring your own food.
5. Arriving on time
Please arrive 10 minutes before your booking for waivers and the safety briefing. If you are late we may have to shorten your session. The last booking or walk-in of the day is one hour before closing. If your confirmation email has not arrived within 60 minutes of booking, please call us. We respond to messages and complaints within one business day.
6. Cancellations, changes, and refunds
We do not offer refunds or rescheduling. See our Refund Policy and our Cancellation and Rescheduling Policy, both linked in the footer of every page.
7. Gift cards
We honor gift cards issued by the previous owner of the business. We are not selling new gift cards at this time; we hope to offer them in the future. To use a gift card, please book by phone or bring it with you to the venue.
8. Damage and lost property
You are responsible for damage beyond normal use. We are not responsible for personal items left behind, though we hold lost property for 30 days.
9. Security cameras and photography
- The premises are monitored by security cameras (CCTV) for safety and security.
- We may photograph or film guests for our social media and marketing. If you would rather not appear, tell a staff member or email us and we will not use your image.
10. Parking
Parking on site is limited. Please share a ride where you can.
11. Things we cannot control
If we close or cancel for reasons outside our control, such as power, weather, wildfire smoke, road closures, staff illness, or equipment, we refund you in full within 4 business days of the event date.
12. Privacy
See our Privacy Policy.
13. Complaints
Call (406) 730-2556, use the contact form on our website, or ask for the manager while you are here. We respond within one business day.
14. Changes to these terms
The version on this page when you book is the one that applies.
15. Governing law
These terms are governed by the laws of the State of Montana, USA.